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Transaction SMS- The Best Way to Stay Connected With Your Customers

Transaction SMS is used for sending notification SMS to the receiver. Marketing content in this type of SMS is sternly prohibited through Transaction SMS. These are used to send alerts to people regarding service which they have already used. Examples of transaction SMS are Stores, Banks, and Schools that send you billing details or Transactional information.

Transactional or transaction SMS specifications:

» 6 characters sender ID
» 24x7 quick SMS delivery
» Quick SMS delivery reports
» Send bulk SMS in English, Hindi or regional languages
» Schedule Bulk SMS for prospect
» SMS delivery on DND numbers as well


Transactional message indicates:

  • Information delivered to its customers by the Bank, Financial organization, or credit card company
  • Information provided by Airlines or Indian Railways or its official agencies to its passengers related to travel timetable, reservation and ticket booking
  • Information sent from a registered educational institute to parents of its students
  • Information given by e-commerce companies in response to e-commerce transactions done by their customers
  • Information provided by an organization or a firm or depository member, registered with SEBI, IRDA, AMFI, or NCDEX
  • Information given by a registered firm to its employees, agents, or its customers regarding services or goods to be sent to such customers

Transactional SMS Gateway API will be provided only to:

  • Registered organizations
  • Registered Banks and Financial Organization
  • Insurance firm
  • Credit card company
  • Registered educational institutes
  • Airlines and railway
  • Stock market notifications (only to registered customers)
  • E-commerce website sending replies to e-commerce transactions done by their customers

Therefore, transactional or transaction SMS are generally used for delivering informational messages, and by sending these messages, you can stay connected with your customers every time. You can send SMS to any number including Do Not Disturb (DND) and Non-DND any time with six characters Sender ID.